Position Summary

The Team Lead – Calabar provides field leadership for the delivery of protection services to Cameroonian refugees and host communities in Calabar Axis. The role ensures effective implementation of GBV, child protection, legal assistance, and community-based protection activities, while promoting accountability, safeguarding, and alignment with UNHCR standards and Caritas Nigeria’s frameworks.

Key Responsibilities

Program Leadership & Oversight:

• Lead protection monitoring, GBV response, and legal assistance activities in Calabar Municipal and surrounding LGAs.
• Ensure interventions are rights-based, survivor-centered, inclusive, and culturally appropriate.
• Supervise case identification, referrals, and service delivery for survivors of GBV, children at risk, and individuals facing rights violations.
• Integrate awareness and protection messaging into community events (e.g., Calabar Carnival) to strengthen refugee inclusion.
• Supervise and mentor protection monitors and established community structures.
• Strengthen staff capacity on protection intervention for quality service provision.
• Strengthen and maintain accessible feedback and complaints mechanisms for refugees and host communities.
• Strengthening community engagements through focus group discussions, town halls, and community dialogues to elevate community voices.
• Ensure inclusive participation of women, youth, and persons with disabilities in decision-making processes.

Coordination & Partnerships:

• Represent Caritas Nigeria in CP/GBV Working Groups, Child Protection Networks, and other coordination forums.
• Strengthen collaboration with UNHCR, government agencies (e.g., Ministry of Women Affairs, Police, Immigration), NGOs, and Refugee-Led Organizations.
• Support advocacy efforts to improve protection pathways and strengthen institutional accountability.

Safeguarding & Risk Management:

• Implement fraud prevention and SEAH mitigation frameworks in Calabar operations, based on Caritas Internationalis PSEA framework.

Qualifications & Experience

• Bachelor’s degree in Social Sciences, International Development, Social Work, or related field (Master’s preferred).
• 4–5 years of humanitarian protection experience, with at least 2 years in a supervisory or coordination role.
• Strong knowledge of international protection standards, GBV programming, and accountability frameworks.
• Proven ability to manage multi-sectoral projects and coordinate with diverse stakeholders.
• Excellent communication, leadership, and problem-solving skills.
• Experience working in Cross River or similar displacement-affected contexts is an advantage.

Core Competencies

• Leadership & Team Management
• Stakeholder Coordination
• Accountability to Affected Populations
• Safeguarding & PSEA Compliance
• Problem-Solving & Adaptive Management
• Cultural Sensitivity & Inclusivity

Other Skills:

• Proven team player
• Able to work effectively with minimum supervision and in a diverse team environment
• Excellent planning and prioritization skills
• Ability to think tactically
• Good motivator of others
• Willing to work additional hours at crucial times

Physical Demands:

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5-50 lbs.

Safeguarding Statement:

As an organization, Caritas Nigeria takes the issue of Protection against Sexual Exploitation, Abuse and Harassment (PSEAH) seriously. Safeguarding the people we interface with in all our programmatic work is of utmost importance to us.

Caritas Nigeria only recruits representatives who abide by the strict responsibility of SEAH.

By applying to this role, applicants agree to background checks related to safeguarding and confirm adherence to Caritas Nigeria safeguarding policies.

Continued Professional Development CPD:

CARITAS NIGERIA is committed to providing CPD for its Employees. Employees are required to undertake available Training Courses and Research to enhance personal knowledge, skills and experience.

CARITAS NIGERIA fosters the strength and health of its workforce through a Competitive Benefit, Professional Development and Policies/Programs that support healthy Work/Life balance. Join our workforce to help