Job Summary

The Program Officer (CBI/M&E) is in charge of conducting a range of protection activities, including information provision and participatory protection assessments of target beneficiaries, Monitoring & Evaluation,  implementation of cash transfer programming, including market assessments, targeting, registration, and payment processes.  

Key Responsibilities

1. Program Implementation

• Support the design and implementation of cash transfer programming, including market assessments, targeting, registration, and payment processes.
• Coordinate prepaid card distribution, PIN activation, cash disbursement, and complaint handling mechanisms.
• Ensure adherence to standard operating procedures (SOPs) and compliance with donor guidelines.

2. Beneficiary Management

• Participate in beneficiary identification and verification exercises in collaboration with community structures and partners.
• Maintain accurate and confidential beneficiary records.
• Address and follow up on beneficiary complaints, feedback, and unresolved card/payment issues.

3. Coordination and Liaison

• Liaise with Financial Service Providers (FSPs), such as banks or mobile money agents, to ensure smooth cash delivery and card-related services.
• Collaborate with government authorities, UN agencies, and other NGOs to coordinate cash responses in target locations.
• Attend relevant sectoral meetings (e.g., Food Security, Cash Working Groups).

4. Monitoring and Evaluation

• Conduct post-distribution monitoring (PDM), price monitoring, and market assessments to measure effectiveness and ensure accountability.
• Collect and analyze data to inform program improvements.
• Prepare timely activity reports, success stories, and lessons learned.

5. Reporting and Documentation

• Maintain proper documentation of all cash activities, including distribution lists, bank reports, and reconciliation records.
• Contribute to donor reports and internal updates as required.
• Track progress against work plans and targets.

6. Safeguarding and Compliance

• Ensure that CBI activities adhere to protection, gender, and safeguarding standards.
• Promote the inclusion of vulnerable groups (e.g., women, the elderly, persons with disabilities) in program design and delivery.
• Report any concerns of fraud, abuse, or misconduct following organizational policies.

Required Qualifications & Experience

• Bachelor’s degree in Social Sciences, Economics, Development Studies, or related field.
• Minimum of 2–3 years’ experience in cash-based programming in humanitarian or development settings.
• Knowledge of financial inclusion, digital payment systems, and market-based approaches.
• Familiarity with donor-funded projects (e.g., UNHCR, WFP, ECHO, USAID).
• Strong computer skills (Excel, Kobo/ODK, MIS systems).
• Excellent interpersonal, communication, and organizational skills.
• Fluency in English and local languages (e.g., Hausa, Kanuri, Fulfulde) is an asset.

Preferred Skills

• Experience working with displaced populations and in insecure settings.
• Understanding of humanitarian principles, accountability to affected populations (AAP), and do-no-harm approaches.
• Ability to manage multiple tasks under tight deadlines.

Other Skills

• Proven team player
• Able to work effectively with minimum supervision and in a diverse team environment
• Excellent planning and prioritization skills
• Ability to think tactically
• Good motivator of others
• Willing to work additional hours at crucial times

Physical Demands:

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5-50 lbs.

Continued Professional Development CPD:

CARITAS NIGERIA is committed to providing CPD for its Employees. Employees are required to undertake available Training Courses and Research to enhance personal knowledge, skills and experience.

CARITAS NIGERIA fosters the strength and health of its workforce through a Competitive Benefit, Professional Development and Policies/Programs that support healthy Work/Life balance. Join our workforce to help create a society where everyone enjoys… Fullness of Life!

Mode of Application

To apply for this position, please complete the application form via the link below:

APPLICATION FORM

In addition, submit your CV and cover letter as a single PDF document to careers2@ccfng.org using the job title as the subject line of your email.